Sample ribbons, decorative closures, cupcake dividers or photo frames must be ordered together with sample gift boxes or bulk gift boxes.
The extra shipping cost will be calculated at checkout based on the total weight for one or multiple samples ordered.
Flat rate shipping applies to bulk orders only.
Due to the UK / USA time difference, your order will likely despatch the day after you place your order.
Orders are despatched Monday - Friday only, excluding UK national holidays. See our UK Holiday Information for exact dates affected.
Delivery is door-to-door via a signed-for courier service. Please ensure someone is available at the delivery address you provide or delivery could be delayed, especially to residential home addresses.
A swatch card showing gift box colors with their supplied corresponding ribbon (if applicable) can be added free of charge at checkout if you are purchasing a single or multiple gift box samples.
Contact us immediately if you have any queries regarding your delivery, if you become aware of any damages, or a delivery shortage. Please notify us of any problems within 3 days from delivery.
You will be sent a tracking number for your shipment so you can check progress.