[Bulk Product Tab] Delivery Information

  • A flat-rate shipping cost of $20.00 will be added at checkout.
  • Due to the UK / USA time difference, your order will likely despatch 1-2 days after you place your order. 
  • Orders are despatched Monday - Friday only, excluding UK national holidays. See our UK Holiday Information for exact dates affected. 
  • Delivery is made via DHL courier. This usually takes 3 - 4 days from dispatch. East Coast delivery could be quicker. West Coast, or to more remote locations can take a little longer. 
  • If you order a large quantity of boxes (a pallet or more) this can also take longer as we need to make a special arrangement for a heavy weight consignment. This can add a day to the preparation of the consignment and may add a day or two to delivery once the goods have shipped.
  • Contact us if you have an urgent requirement so we can help manage your expectations.
  • Delivery is door-to-door via a signed-for courier service. Please ensure someone is available at the delivery address you provide or delivery could be delayed, especially to residential addresses.
  • Please only sign for the number of packages you physically receive. Your consignment may be made up of multiple packages.
  • Contact us immediately if you have any queries regarding your delivery, if you become aware of any damages, or a delivery shortage. Delay in advising us of damages or shortages may prevent us from sending replacements or tracking missing packages. Please notify us of any problem within 3 days from delivery.
  • Please check your full consignment carefully upon receipt. 
  • You will be sent a tracking number for your shipment so you can check progress.
  • Delivery timings advised here exclude boxes printed with your own custom logo. The above timings are only for plain unbranded stock ordered from the website. 
  • Please see important information regarding delivery and returns or contact us by completing the contact form on our Delivery Information Page if you have any queries regarding your delivery.